Accessibility

Here we describe the accessibility problems of this website. Here you also get information on how to contact us if you find any deficiencies in accessibility.

Accessibility of prv.se

This website is run by PRV. We want as many people as possible to be able to use this website, and this document describes how prv.se complies with the accessibility regulations, any known accessibility issues, and how you can report problems so that we can fix them.

How accessible is prv.se?

We know that some parts of this website aren’t fully accessible. See the section on non-accessible content below for more information.

What to do if you can’t access parts of prv.se?

If you need content from this website that is not accessible for you and not within the scope of the accessibility regulations as described below, please contact us.

Notify us to report accessibility deficiencies

The response time is normally 24 hours on weekdays via email and form.

You can also contact us as follows:

Send email to customer support: kundsupport@prv.se

Phone: +46 8 782 28 00

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or if we’re not meeting the requirements of the accessibility regulations, please let us know about the problem.

Please, do not write anything about your personal disabilities here. Keep in mind that what you send to us becomes a public document, which often means that anyone can access it. If you want to remain anonymous, do not enter your name or contact details when you contact us. But if you want answers, you must of course tell us how to reach you.

Notify us to report accessibility deficiencies

Enforcement procedure

The Agency for Digital Government is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Agency for Digital Government to lodge a complaint.

Contact the Agency for Digital Government (external website)

Not fully accessible

This website is partially compliant with the Swedish accessibility regulations, due to the non-compliances listed below.

In the spotlight

In the spotlight - test your business, is an interactive test for entrepreneurs that is not fully accessible.

  • The keyboard control is very difficult and hard to use.
  • The screen reader reads contentless and repetitive information.
  • Headings are not set in the correct order.
  • The navigation in the different stages lacks semantic information.
  • Navigation between the radio buttons is difficult to understand.
  • The design of radio buttons is not consistent.
  • Movement with animated elements disturbs the concentration.
  • There is low contrast between texts and background, which makes the readability low.
  • Centered text and uppercase letters make reading difficult.
  • The background image distracts and makes it difficult for the user to access the content.
  • There are links with the contentless link title "Read more".

PDF files

On our website we have PDF files and other documents that are not accessible.

Webinars and films

On our site, we have recorded webinars and films for long-term use that are not fully accessible, texted or synthesized. 

Chat

On our website we have a chat function today via Telia. This is not accessible. 

Mobile menu navigation

It is hard and too complicated to navigate with the screen reader in the deeper levels of the mobile menu.

It is our ambition to fix all known accessibility problems.

Extensive work with online services

Our online services and databases have been developed for a long time and often in collaboration with other international organizations. It is extensive work associated with major costs to adapt them in accordance with the accessibility regulations. The work requires access to resources and specific expertise, often from our partners. Our goal is to make all our online services and databases accessible. One way to do this without becoming unnecessarily burdensome is to plan accessibility adaptation with other development.

PRV's customer support can assist those in need with information from these online services and databases.

  • Patents: Cited documents, online service
  • Patents: PRV Deposit Account, online service
  • Patents: Electronic payment, patents, online service
  • Patents: Web filing of patent documents, online service
  • Patents: Online Filing, eOLF, online service
  • Patents: The German Patent Classification (DPK), online service/PDF
  • Patents: Swedish Patent Gazette, online service/PDF
  • Patents: Swedish patent database, database
  • Patents: Espacenet, database
  • Designs: Apply for a design online, online service
  • Designs: Renew a design, online service
  • Designs: Change name/address of the owner, online service
  • Designs: Change or remove representative, online service
  • Designs: Transfer of a design, online service
  • Designs: Design Registration Journal, online service/PDF
  • Designs: Swedish design database, database
  • Trademarks: Swedish trademark application, online service
  • Trademarks: Trademark renewal, online service
  • Trademarks: Update name/address of the holder, online service
  • Trademarks: Update or removal of representative online service
  • Trademarks: Transferal of trademark ownership, online service
  • Trademarks: Limitation of goods and services, online service
  • Trademarks: Registration/withdrawal of pledge agreement, online service
  • Trademarks: Registration/withdrawal of pledge agreement, online service
  • Trademarks: Surrender/withdrawal of a trademark, online service
  • Trademarks: Revocation of a trademark, online service
  • Trademarks: Trademark opposition, online service
  • Trademarks: Swedish Trademark Gazette, online service/PDF
  • Trademarks: Swedish trademark database, database
  • Consultancy services: PRV Information Secure, online service
  • Periodicals: PRV:s e-tjänst för utgivningsbevis, online service
  • Other: BiblioteksSök, database
  • Other: My pages, online service
  • Other: Upphovsrattsskolan.se (website that PRV manages and hosts).
  • Other: Streamalagligt.se (website that PRV manages and hosts).

Content not covered by the accessibility regulations

The content described here is not fully accessible and is exempted in accordance with § 9 of the accessibility regulations.

For the benefit of our users, we link from prv.se to online services and databases from other organizations, our international partners such as European Patent Office (EPO), World Intellectual Property Organization (WIPO) and European Union Intellectual Property Office (EUIPO). These online services and databases may have shortcomings in accessibility. PRV conducts long-term work towards each organization with the requirement that these online services and databases comply with the accessibility regulations.

How we tested this website

A third party, specialist in evaluating website accessibility, has conducted independent reviews of prv.se during the process of adapting the website to the requirements in accordance with the accessibility regulations.

Assessment method: Web analysis – WCAG (external webbsite)

The last assessment was made on 10 June 2020.

This website was published on 14 June 2020.

The statement was updated on 25 June 2020.