Service commitments

Here are PRV's service commitments, meaning what we promise you as a customer.

PRV is one of few patent and registration offices in the world that has quality certified its whole operation. We strive to be among the top authorities within our area regarding short delivery times and high processing and examination quality.

PRV’s task is to provide efficient and appropriate systems for the registration of industrial property rights. Further, it is to work to improve the conditions for enterprise and business through appropriate and qualitative information and service with regard to intellectual property.

PRV will continue to work to ensure that the competence of its operation and the information that is found in its registers benefit society in an appropriate and effective manner.

We work continuously to develop our operation and our services from a customer perspective.
This means that we:

  • maintain short delivery times (see below for more information)
  • has a legally secure and professional handling
  • provide efficient, interactive online services
  • are helpful and service-oriented
  • give clear and comprehensible decisions
  • maintain a dialogue with our customers
  • welcome and respond to feedback regarding our operations.

Short delivery times

We know that short delivery times are important to our customers. At the same time we must, in certain situations, wait for database updates so that the examination will be of high quality. The time a case is set aside waiting for a customer to reply in connection with a notice can also affect the final delivery time.

In order to maintain short delivery times, we are dependent on complete and correct applications, that the time limits which apply for replying to a notice are kept and that the payment is made on time and as stated.

Operational goals

In our planning, we have set the following operational goals:

The Patent Department

Patents

Effective from January 1, 2020

  • In all national patent applications, PRV must have sent a technical notice no later than 9 months from the filing date.
  • If the applicant submits arguments or additional information in a case, we will send you additional notice, or provide other feedback, no later than 12 months after we receive that information.
  • In international patent applications (PCT ), PRV keeps all delivery times according to the The Patent Cooperation Treaty.
  • If the applicant wishes to proceed with an international patent application in Sweden (according to chapter 3 of the Patent Act, § 31), PRV will send a technical notice no later than 40 months from the priority date or the international filing date.

The Design and Trademark Department

Trademarks

  • In all international cases, the applicable time limits will be kept.
  • In all national trademark applications, the material examination will be completed and, if required, a notice served within 8 weeks.
  • All cases that PRV has the possibility to decide within 16 months, will be decided within 16 months.
  • Opposition cases (oppositions to registered trademarks/published international registrations) will be decided within 3 months from the date of completed correspondence.

Designs

  • In all design applications, the examination will be completed and, if required, a notice served within 8 weeks.
  • All cases that PRV has the possibility to decide within 16 months, will be decided within 16 months.
  • Opposition cases (oppositions to registered designs) will be decided within three months from the date of completed correspondence.

Periodicals

  • In cases that are ready for registration, the decision will be reached within 2 weeks.

PRV Consulting

  • In all commissions, all contractual commitments will be kept.

How much does it cost?

Patent applications - fees

Trademark application - fees

Design application - fees

Apply for a certificate of publication - fees

Tell us what you think

We want to know what you think of us, our services and the service we offer. Please fill out the form below and tell us what you think. Your feedback and suggestions for improvement are valuable to us.

Send e-mail to PRV, contact form